At Rasokriti Events & Caterers, we value the trust you place in us when you choose our services for your most memorable occasions. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you engage with us — through our website, phone, email, or in-person interactions.

By using our services or visiting our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information from you when you:

Browse our website
Make an inquiry through forms or contact channels
Book our services (wedding, catering, decoration, etc.)
Subscribe to our newsletter
Communicate via phone, WhatsApp, or email

Personal Data May Include:

Full Name
Email Address
Phone Number
Event Date & Venue
Event Type & Preferences
Payment Information (handled securely through third-party gateways)
Photos or media you share with us voluntarily for customization or portfolio purposes

2. How We Use Your Information

Your data helps us to:

Plan, customize, and deliver your event effectively
Respond to your inquiries or requests
Communicate important updates about your event
Send follow-up feedback requests
Improve our website, services, and client experience
Share (with permission) images or testimonials for portfolio and marketing

We do not sell, rent, or misuse your personal information under any circumstances.

3. Cookies and Website Analytics

We may use standard cookies and analytics tools (like Google Analytics) to:

Monitor website traffic and performance
Understand user behavior for better UX
Improve our site’s content and flow

You can choose to disable cookies in your browser, though certain functions of our website may be affected.

4. Photo & Video Consent

Rasokriti often captures event moments (with photographer or videographer) as part of service delivery. These images or videos may be used for:

Our social media & portfolio
Website galleries
Promotional content (only with verbal or written consent)

If you do not wish your event photos to be used, kindly inform us at the time of booking or anytime later in writing.

5. Data Sharing

We may share your information with:

Trusted service partners (photographers, florists, decorators, chefs) strictly for the purpose of event execution
Payment processors (for billing and transactions)
Legal or regulatory authorities if required under applicable law

All vendors we work with are expected to maintain data confidentiality.

6. Data Security

We implement appropriate digital and physical safeguards to protect your data:

Encrypted communication wherever applicable
Secure data access limited to authorized personnel
Safe disposal of printed client data (e.g., event checklists)

Still, no method of electronic transmission is 100% secure. We cannot guarantee absolute data security.

7. Your Rights

You may request the following at any time:

To access your personal data
To correct/update your information
To request deletion of your data
To opt out of newsletters or promotional updates

Please email us at [Insert Rasokriti email address] with your request. We usually respond within 5 business days.

8. Third-Party Links

Our website may include links to third-party sites (e.g., social media, venue partners, etc.). We are not responsible for the privacy practices or content on those sites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will promptly delete it.

10. Policy Updates

We may revise this Privacy Policy from time to time. The most recent version will always be available on our website. If the changes are significant, we will notify you via email or on the site directly.

Last major update: [Insert Date]

11. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact:

Rasokriti Events & Caterers
[Kolkata}
📧 Email: [info@rasokriti.com / rasokritieventscaterers@gmail.com]
📞 Phone: [+91 8928747434]